DigiLabs Pro Blog

We have officially launched our new Web Gallery Pro services.   Included in this release you will find:

• Improved user experience
• New layouts
• Improved slideshow capabilities including full screen
• Improved compare tool
• NEW zoom tool
• Updated favorites tool
• Border preview tool
• Maximize image size per customers screen resolution
• Updated and easier to use Back Office

More information on how to utilize the new web galleries can be found in our commonly asked questions:

What do I need to do to get started?

Simply sign in to your DigiLabs Pro account (or sign up for a new account) + update your software.

The software has been updated to accommodate the new image sizes and is the only way we can support the new web galleries.  To update your software, go to “Help” and then “Check for Updates…”

What are the different galleries called?

Classic – Our historical galleries.

Pro – Our new and improved web galleries.  In order to use our pro galleries, you need to make sure you have the most updated version of our software and use this special link.

What changed?

We did a complete redesign of your storefront and back office.  This includes design and technology.  So, you will see all sorts of great new features and advancements – take a look.

Some new features include:

• New layouts
• Improved slideshow capabilities including full screen
• Improved compare tool
• NEW zoom tool
• Updated favorites tool
• Border preview tool
• Improved user experience
• Maximize image size per customers screen resolution
• Updated and easier to use Back Office

Expect more updates soon!

Can I see a sample gallery?

Absolutely!  Take a look at our demo gallery but we highly encourage you to login and create new galleries to see how it all works.

What web browsers work the best with the new galleries?

Google Chrome

Firefox 3.5+

Internet Explorer 7.0+

Safari 3.0+

My back office looks different.  Why?

In order to support the new system, we had to update the back office and did some much needed design improvements.  You should find things a little easier with our new categorization & there is an improvement in overall load time.

Can I use the old back office?

Yes.  We currently allow you to toggle between the two.  Simply sign in to your account and click “Classic” on the top right of your screen.  This will bring you to the old back office.  We are allowing this for a limited time, so if you think something is missing, let us know by emailing support@digilabspro.com.

Will my current galleries automatically convert to the new layout?

No.  Because we have many different sized images, the old galleries cannot convert the Classic Galleries to Pro Galleries automatically.  If you would like to change a current Classic Gallery to a Pro Gallery, simply upload a new gallery within our software (the software will ask you which style you would prefer). This will upgrade your gallery from Classic to Pro.

IMPORTANT: Please make sure you have the most updated version of our software (see above on instructions on how to update your software).

Can I keep using the Classic Galleries?

Yes.  We will allow you to utilize both the Classic and Pro Galleries. Eventually we will switch everyone to the new web galleries, so get started now.

When uploading the gallery in the software, you will have the option to choose which gallery you would like to use.

What about my portal page?

In the admin area, you will find the links to the new and old portal page designs. Both will work for either galleries, but the pro version portal pages offer more design options. If you point to the portal pages from your web site, you will need to change the links on your site to point to the new portal pages.

What about the gallery login page on my site? Will I need to change anything?

No. When logging into a gallery, regardless if this done from the default login page or a page you host on your site, we will automatically identify the gallery type (Classic or Pro) and will display the right gallery type. You do not need to change anything.

How many categories can I have in each event?

You can have unlimited number of categories.  Visible categories depend on the width of a customers screen.  The categories not shown are consolidated within a scrollable drop down menu.

I use PayPal for charging.  Can I use PayPal in this new design? 

Unfortunately we will no longer be supporting PayPal.  If you need help selecting another provider, or would like to look into using DigiLabs Pro for your charging, send an email to sales@digilabspro.com or give us a call at 1-866-344-4522.

I uploaded my gallery but my logo isn’t appearing.  Help!

Not a problem.  Since the gallery layout is different, we require that you upload a new logo for our Web Gallery Pro.  You can use the same logo as the Classic or you can choose to layout your logo differently.  If you don’t wish to change your logo, simply upload your current logo, and you will be all set.

I don’t like the image I used on my gallery cover.  Can I change it?

Just like our Web Gallery Classic, this is defined within the software.  Simply go back into the software and open the project.  Click “Upload Gallery” and click through the wizard until you get to the “Gallery Entry Page” section (step 3).  Here you can change your cover image to any of the photos in your gallery.

This is great.  What’s next?

We are working on updating the system and will probably be working on a few fixes in the short term.  The team is already working on the list for V2 of Pro Galleries.

I have some questions and/or I want to provide you some feedback. Who do I contact? 

As you know, we want to make sure you have a great experience with us and we are here to support you during this transition.  If you have any questions or concerns, you can contact us at support@digilabspro.com.